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PRIVACY POLICY

Zengon Inc. (“Zengon,” “we,” “us,” or “our”) is committed to protecting the privacy and security of personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

This Privacy Policy describes how we collect, use, disclose, and safeguard personal information when you engage our services or visit our website.

1. Information We Collect

We may collect the following personal information:

  • Name

  • Business name

  • Mailing and shipping address

  • Email address

  • Telephone number

  • Payment information (processed securely through third-party providers)

  • Order history and design files

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We collect only the information necessary to provide our Products and Services.

2. Purpose of Collection

Personal information is collected for the following purposes:

  • Processing orders

  • Communicating about projects and proofs

  • Payment processing

  • Shipping and delivery

  • Maintaining internal records

  • Complying with legal and regulatory obligations

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We do not use personal information for marketing without your consent.

3. Consent

By providing personal information to Zengon, you consent to its collection, use, and disclosure for the purposes described in this Policy.

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You may withdraw consent at any time, subject to legal or contractual restrictions and reasonable notice.

4. Disclosure of Information

We do not sell, rent, or trade personal information.

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Information may be shared only with trusted third parties necessary to operate our business, including:

  • Payment processors

  • Website platform providers (e.g., Wix)

  • Shipping carriers and delivery service providers (e.g., Canada Post or other courier services)

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These third parties are required to maintain appropriate safeguards.

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We may also disclose information where required by law.

5. Data Storage and Retention

Personal information may be stored electronically through secure service providers, including Wix and payment processors, and may also be stored on secure internal systems operated by Zengon Inc.

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We retain personal information only as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, and maintain business records.

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Clients are responsible for maintaining backups of final files provided.

6. Security Safeguards

We implement reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, disclosure, alteration, or destruction.

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While no method of transmission or storage is completely secure, we take commercially reasonable measures to protect your information.

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Personal information stored on internal systems is protected through reasonable security measures, including password controls, encrypted storage where applicable, firewall protection, and restricted access.

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In the event of a data breach involving personal information, Zengon will comply with applicable Canadian privacy laws regarding notification and reporting obligations.

7. Cookies

Our website may use cookies or similar technologies to support basic functionality and improve user experience.

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You may adjust browser settings to refuse cookies; however, certain website features may not function properly.

8. Access and Correction

You may request access to or correction of your personal information by contacting us.

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We will respond within a reasonable timeframe, in accordance with applicable Canadian privacy laws.

9. Changes to This Policy

Zengon reserves the right to update this Privacy Policy at any time. The current version will be posted on our website.

10. Contact Information

If you have questions regarding this Privacy Policy or our privacy practices, please contact:

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Zengon Inc.
Zengon@live.com

Ontario, Canada

Last Updated: February 14, 2025

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